International Supply Support Company (ISSC) is one of the leading Saudi companies in the field of customs clearance, with more than fifty years of experience in facilitating the movement of goods through all customs ports across the Kingdom. We operate with the highest levels of professionalism and precision to ensure the swift and efficient completion of customs procedures, supporting the continuity of our clients’ business and enabling them to achieve their operational objectives without delay.
What We Offer in Customs Clearance Services:
We provide integrated services covering all stages of the customs clearance process, including:
- Managing all phases of customs clearance from initiation through final delivery.
- Preparing and submitting customs declarations electronically through the Zakat, Tax and Customs Authority (FASAH) platform.
- Real-time monitoring of customs operations and ensuring full compliance with ZATCA requirements.
- Precise follow-up on inbound and outbound shipments to ensure smooth movement.
- Handling various types of goods (industrial, commercial, food, and restricted).
- Providing specialized customs consultants to ensure full compliance with local and international regulations.
Why Choose ISSC for Customs Clearance Services ?
Choosing ISSC means relying on a partner that combines expertise, speed, and commitment:
- More than fifty years of practical experience in the Saudi market.
- Fast processing reduces cargo dwell time at ports.
- A specialized team of certified customs brokers has experienced in handling all types of goods.
- Full compliance with ZATCA regulations and related Saudi laws.
- An integrated digital system that enables real-time tracking of every shipment.
- Responsive customer service with continuous 24/7 follow-up to ensure client comfort and peace of mind.
Work Process :
We follow precise and well-organized steps to ensure speed of execution and service quality:
- Receiving the required documents from the client (invoice and bill of lading).
- Reviewing the data and verifying its compliance with customs regulations.
- Submitting the customs declaration electronically through the ZATCA (FASAH) platform with full accuracy.
- When required, coordinating with the relevant authorities to complete the necessary permits.
- Finalizing the clearance process and delivering the shipment on time with full professionalism.
Frequently Asked Questions (FAQ):
Q: Does ISSC provide clearance services at all customs ports?
We provide our services at Jeddah Islamic Port Customs, King Abdulaziz International Airport Customs, King Abdullah Port Customs, and King Abdulaziz Port Customs.
Q: How does the company ensure fast service execution?
Through our extensive experience and integrated electronic system, in addition to receiving all shipment documents prior to arrival, we are able to complete most clearance procedures within record time, resulting in tangible time and cost savings for our clients.
Q: Can the shipment status be tracked during the clearance process?
Yes, we provide our clients with direct tracking reports that show the shipment status at every stage of the process, ensuring full transparency and peace of mind.
Contact Information :
International Supply Support Company (ISSC)
Address: Kingdom of Saudi Arabia – Jeddah – Al-Madinah Al-Munawarah Road – Saudi Business Center – 9th Floor – Office No. 905
Phone: +966 12 650 0054
Email: cs@issc.sa
Conclusion :
At International Supply Support Company (ISSC), we believe that customs clearance is the cornerstone of a seamless supply chain. Accordingly, we are committed to delivering fast, accurate, and fully compliant services to be your trusted partner in every import and export operation. Through this commitment, we ensure our clients a smooth, hassle-free customs experience and a supply chain that operates with efficiency and continuity.
